ALL WEBSITE USERS 

1. In order to make the Website and its content available to you, UCB: 

Collects the following personal data about you: 

1. Electronic identification data (*) 

2. Information collected through cookies (*) 

Failure to provide the personal data with an (*) may result in (some features of) the Website not being accessible. 

Receives this personal data from: 

You, through the device(s) you use to access the Website 

For cookies, see our Cookie Policy 

Shares your personal data with: 

UCB affiliates and third party processors (as detailed in Section 5.A) 

Relies on the following legal basis: 

1. Processing necessary for performance of a contract with you 

2. For those cookies that require your consent, processing based on your consent (see Cookie Policy for more information) 

2. In order to enable: 

• application monitoring (e.g. checking whether the Website and optional services are up and running); 
• content monitoring (e.g. checking whether the services offered in the framework of the Website are used and, if so, which services on the Website are used); and  
• support and improvement of Website functionality (including making it more intuitive) and our service offering and to better understand usage patterns; 

we use cookies (combined with other information as outlined below) that allow us to evaluate - on an aggregate level - use made of our Website and how users (including yourself) access different features of our Website. In that context, UCB:  

Collects the following personal data about you: 

1. Electronic identification data (*) 

2. Information collected through cookies (*) 

Failure to provide the personal data with an (*) may result in (some features of) the Website not being accessible 

Receives this personal data from:

You, through the device(s) you use to access the Website 

Retains (**) your personal data for:

For cookies, see our Cookie Policy

Shares your personal data with:

UCB affiliates and third party processors (as detailed in Section 5.A)

Relies on the following legal basis:

For those cookies that require your consent, processing based on your consent (see Cookie Policy for more information) 

Otherwise, processing necessary for the purpose of the legitimate interests pursued by UCB to conduct its business and to improve its product and service offering. To this end, UCB strives to maintain a fair balance between its need to process your personal data and the preservation of your rights and freedoms, including the protection of your privacy.  

For more information or if you have any questions regarding how we assess this balance, please contact us through any one of the channels set out under Section 1 - “Who we are and how you can contact us” 

3. In order to maintain Website security (including the detection and prevention of malicious activities or invalid traffic on the Website), UCB:

Collects the following personal data about you:

1. Electronic identification data (*) 

2. Information collected through logfiles (*) 

Failure to provide the personal data with an (*) may result in (some features of) the Website not being accessible

Receives this personal data from:

You, through the device(s) you use to access the Website 

Retains (**) your personal data for:

See our Cookie Policy

Shares your personal data with: 

UCB affiliates and third party processors (as detailed in Section 5.A)

Relies on the following GDPR legal basis:

For those cookies that require your consent, processing based on your consent (see Cookie Policy for more information).  

Otherwise, processing necessary for the purpose of the legitimate interests pursued by UCB to protect its IT infrastructure and maintain the security of its business assets. To this end, UCB strives to maintain a fair balance between its need to process your personal data and the preservation of your rights and freedoms, including the protection of your privacy.  

For more information or if you have any questions regarding how we assess this balance, please contact us through any one of the channels set out under Section 1 - “Who we are and how you can contact us” 

4. In order to enable UCB to comply with its legal (including but not limited to pharmacovigilance) obligations, UCB: 

Collects the following personal data about you:

Any legally required information that have been disclosed as part of or within the framework of the other processing activities in this table  (*) 

Failure to provide the personal data with an (*) may prevent UCB from complying with its obligations in accordance with applicable laws 

Receives this personal data from: 

You

Retains (**) your personal data for: 

Shares your personal data with:

1. Relevant regulatory and government agencies 

2. UCB affiliates and third party processors (as detailed in Section 5.A) 

Relies on the following legal basis:

Processing necessary for compliance with our legal obligations (including but not limited to pharmacovigilance/ adverse event reporting legislation);   

Processing necessary for the performance of a task carried out in the public interest, as pharmacovigilance is a key public health function (i.e. monitoring the safety of medicines,  reducing the risks and increasing the benefits of medicines);  

For health data or other special categories of personal data, the aforementioned legal basis will be coupled with processing necessary for reasons of public interest in the area of public health, such as protecting against serious cross-border threats to health or ensuring high standards of quality and safety of health care and of medicinal products or medical devices, on the basis of Union or Member State law; .  

Should you raise an adverse event to a UCB product, we will need to report it even if it has already been reported by you directly to the company or to 全國藥物不良反應系統網站. UCB Taiwan’s Patient Safety group may follow up with you to obtain further information regarding the adverse event / product quality complaint, if required and if you have provided your contact details. You can also report an adverse event or product quality complaint to a UCB product by contacting UCB Taiwan Patient Safety via ds.apac_sea@ucb.com.

5. In order to enable UCB to respond to your online queries submitted via your UCB contact’s email address and/or the UCBCares email address: 

Collects the following personal data about you:

1. E-mail address (*) 

2. Any other information you include in the email (*) 

Failure to provide, where required, the personal data with an (*) may prevent UCB from adequately responding to your query or request 

Receives this personal data from:

You

Retains (**) your personal data for:

A maximum duration of one year 

Shares your personal data with: 

UCB affiliates and third party processors (as detailed in Section 5.A) 

Relies on the following legal basis: 

1. Processing necessary for performance of a contract with you 

2. Processing based on your consent for any sensitive personal data you provide 

3. For the applicable legal basis for processing adverse event related information see our explanation under the previous purpose in this table (“In order to enable UCB to comply with its legal (including but not limited to pharmacovigilance) obligations”) 

For more information on the processing of personal data by UCB within the framework of adverse event reporting, please check UCB’s Patient Safety Reporting Privacy Notice

6. In order to enable UCB to respond to your online queries submitted via the “Ask the Expert UCB webform”: 

Collects the following personal data about you:

1. Personal details you provide:   

• Your first name (*)  

• Last name (*)  

• e-mail address (*)  

• Phone number    

2. Disease area of interest as selected from a drop down menu (*)  

3. Any other information you submit in the free text question field (*)  

Failure to provide, where required, the personal data with an (*) may prevent UCB from adequately responding to your query or request  

Receives this personal data from:

You

Retains (**) your personal data for: 

Your data is deleted once we have responded to your request  

Shares your personal data with:

UCB affiliates and third party processors (as detailed in Section 5.A) 

Relies on the following legal basis:

1. Processing necessary for performance of a contract with you  

2. Processing based on your consent for any sensitive personal data you provide

7. In order to enable UCB to process your registration requests for UCB events:

Collects the following personal data about you:

Personal details you provide:   

• Your first name (*)  

• Last name (*)  

• AHPRA number (*) 

• Function (*) 

• Hospital (*) 

• Postal code  

• City (*)  

• Phone number  

• e-mail address (*)  

• Dietary requirements 

Failure to provide, where required, the personal data with an (*) may prevent UCB from adequately responding to your query or request  

Receives this personal data from: 

You

Retains (**) your personal data for:

60months

Shares your personal data with:

UCB affiliates and third party processors (as detailed in Section 5.A) 

Relies on the following legal basis: 

Processing necessary for performance of a contract with you